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Identify the statement that does NOT demonstrate active listening. A. "So what I heard you say was __________." B. "What did you mean by __________?" C. "Sorry, I was distracted. Could you repeat __________?" D. "I guess you must have felt __________."

Timothy Norman

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Donald Ward on May 2, 2018

The correct option for the above statement is:" C. "Sorry, I was distracted. Could you repeat the Explanation:'Active listening' suggests that, as its name suggests, actively listening. That is totally concentrate on what is said rather than just passively 'hearing' the message of the speaker. Active listening involves listening with all the senses and activates the audience.


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