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How does a business's corporate culture affect employee satisfaction? How does a business's corporation affect customer satisfaction?

Heather Maxwell

in Business

1 answer

1 answer

Jessie Thompson on May 31, 2018

The corporate culture is a set of beliefs and behaviors that characterize members of an organization and define its nature. The objectives of the organization, the strategies, the structure and methods of work, the customers, the investors, are part of the corporate culture.A dysfunctional corporate culture can negatively affect employees, customer service, and because of that also the customer satisfaction. Positive culture on the other side, you can improve relationships with customers and even can help you to attract new customers.

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