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Briefly describe the factors and characteristics that influence conflict resolution.

Brandon Scott

in Health

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1 answer

Craig Stewart on February 23, 2018

Conflict resolution is very important and challenging task, especially for managers because they are forced to deal with difficult people, and even to people who don't like you. Some of the factors that influence the resolution of conflicts is the self-concept, expectations, situation, and even the position of someone who tries to resolve a conflict. The self-concept is an important factor because it has something to do with the personal or the subjective side of the resolution. The pressure that comes from expectations of peers and of the people, is also another thing to do with the position and the type of situation.

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