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A key element of customer relationship management is to: keep the price of goods as low as possible. develop a strategy to achieve the largest possible market share. allow customers to participate in the management decisions of the firm. learn as much as possible about customers.

Jeffrey Rodriguez

in Business

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Donald Ward on March 27, 2018

I thinkI I believe that the correct answer is to learn as much as possible about the customers.To be good in business you need to know more about the market for the product. The creation of products and services that satisfy the customers can make the business successful in its efforts.


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